A retail worker's plea

Black Friday, a day filled with shopping and even fighting at some stores. For most stores, this date marks the beginning of the holiday shopping season. The holiday music plays on repeat and sales are expected to increase.

(Photo from: https://mybroadband.co.za/news/wp-content/uploads/2016/11/Black-Friday-shopping-survival.jpg)

This may be odd to say, but after working in retail, I prefer cyber Monday. There is less confrontation. You can only be mad at yourself, the internet, or I guess the whole company, if you miss out on a sale.

Once you see the pure anger in a soccer mom’s eyes as she is yelling at you about not having the sizes she needs, you will agree with me. But listen lady, and other angry shoppers, IT IS OUT OF OUR CONTROL. Please understand this, we are begging you.

The number of people who think it is socially acceptable to scream at sales associates when things happen, that are not our faults, are drastically increasing. The other day a man yelled at me because he lost his gift card. WHY?! How is this my fault?

I understand your frustration, I have been there, we have all been there. We just know that we shouldn’t yell for another gift card after we have lost it, due to our own stupidity.

When you go to a restaurant, or a store, please take a deep breath before screaming at workers. You may have had a bad day, but believe me, I bet their day has been worse. Please collect your thoughts and talk in a calm manner. We do are best to fix your problems, and this well be more efficiently done if you are not screaming bloody murder.